Vacation timeshares give you the right to use a vacation home for a limited, pre-planned period. Many people enjoy using these types of vacation packages. However, as with any major purchase, consumers should be aware that there are certain precautions to consider before investing their money. Timeshare scams occur both on the front end - and at the time of purchase - and later - when you try to resell the timeshare you no longer want. Victims of timeshare scams receive a phone call or a postcard with a toll-free number. From there, some predicable tactics come into play by the scammers. If you're either purchasing or selling a timeshare, consider these consumer tips:

• Be wary of cold calls or telemarketing calls from strangers. Don't agree to anything on the phone until you've had a chance to check out the company.
• Ask the salesperson to send you written materials such as brochures, contracts, advertising, etc. Never rely on verbal promises.
• Beware of smooth talkers who create a sense of urgency by saying that the price quoted is only good if you buy or sell immediately.
• Ask for references, including address and phone numbers, and check them out. Find out where the company is located and where it does business.
• Check whether the company's salesperson is licensed to sell real estate where the timeshare is located. Double-check with the proper state licensing board.
• Verify if they charge a commission. Do they handle the entire closing costs and provide escrow services? Do they charge an upfront advertising or appraisal fee? What does it cover and is it refundable? Watch out for companies charging an advance fee for services. Consider opting for a company that offers to sell for a fee only after the timeshare is sold.

Clarify if they are reselling your timeshare or only marketing or advertising it. Where do they market or advertise it?

Sellers have several options. You may try selling your timeshare, by placing an ad in the newspaper or magazine or by using a real estate agent familiar with the area. As an alternative, you could also contract with a company that can exchange your timeshare for a unit in a different area. For more information, call the Department of Business and Professional Regulation, Divisions of Florida Land Sales, Condominiums, and Mobile Homes at (850) 488-1122.

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