CLEARWATER - The City of Clearwater would like to warn its residents that a company promoting water testing to individual homes is not associated with the City of Clearwater. Florida Water Works is a private, for-profit, water testing company that has been approaching homeowners in Clearwater and making claims to be able to improve the quality and safety of tap water. The city does not endorse any private water sampling or filter companies, nor does the city's water require additional testing or filtering. Clearwater Public Utilities has stringent processes including water sampling to ensure water quality.
All water supplied by the City of Clearwater meets or exceeds all federal and state standards for safe drinking water. Residents are urged to exercise caution if this or any other company offers you a free gift with demonstration, makes claims or generalizations concerning water contamination, or adds a coagulant - or thickener - to your water to solidify harmless minerals. For more information, call Clearwater Customer Service at (727) 562-4600.
Residents who feel they have been misled in any way should contact the Attorney General's Office: Economic Crimes, 3507 Frontage Rd., Suite 325, Tampa, FL 33607. Florida Water Works currently has an unsatisfactory record with the Better Business Bureau due to a pattern of complaints regarding high-pressure sales tactics and misleading selling practices. For more information about this company, contact the State Attorney General's Office at (813) 287-7900.